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FAQ

+ What's an Escape Room?

In each Escape Room Mission, you and your team have one hour to complete your objectives in a story-driven environment where your actions change the world around you. This involves finding clues, making deductions, following the story and doing puzzles. Inspired by the original escape rooms, Enigma HQ takes escape rooms to another world, involving story-based puzzles, cinematic video and effects along with immersive physical environments.

We also offer a Virtual Reality Escape Room which has the same principles but is played virtually. Each member of your team wears Virtual Reality goggles and plays in a virtual environment. This game is called De-composed. 2-6 players can play this game seated, and 2-5 standing.

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+ What's Virtual Reality?

In Virtual Reality, you wear goggles which track the movements of your head. This allows you to see your environment from every angle. This helps experiences as diverse as fighting Zombies, climbing Everest, or even playing mini-golf. You also use sticks in your hands which allow you to interact with your environment in a natural manner.

+ Does Virtual Reality make you sick?

No. It made me sick when I played it at first in the mid 2010s, but large strides have been made in both the headset hardware and graphics cards for use in VR. As a result, it is rare for people to feel nauseous when playing Virtual Reality experiences.

+ How much is it?

Can be as low as $25 a person. We have a sliding scale based on the number of people. More people, less per person. Click on the green book now button at the top to show the specific amount for your group.

The Virtual Reality Escape Room De-composed is #30 a person and $33 on Saturdays.

Virtual Reality is 25 a person if you play an hour. It is 15 dollars for 30 minutes and 10 dollars for 15 minutes.

+ I don't know how many people I will have in my group.

No problem. We advise you to reserve the slot for the minimum number of people in your party. This way you can make sure that you keep the time slot you want. You can always show up with more people up to the maximum of the room (6 or 8 depending) and then pay the difference when you arrive.

+ Are we locked into a room?

Nope. There's a mission hanging in the balance. If you wanna wuss out and leave, we won't stop ya. But our feelings might get hurt.

+ Do I share the room with strangers?

No. Anytime you book at Enigma HQ, you'll have the room to yourself.

+ When can I play?

You can check out our schedule by clicking the green book now button at the top or if you are looking for a booking in the next few hours, you can call us at 619-431-5321 or write to us here. We can frequently find room for last minute bookings.

The Downtown location accepts walk-ins.

+ How hard is this?

The Lazarus Crystal mission is meant to be challenging. Teams with more people are generally stronger due to their size, however we make a few tweaks for smaller groups. For groups of any size, our operations team provides clues as needed throughout the mission.

De-composed is an intermediate difficulty Escape Room.

+ How long does this take?

The missions are an hour in length, with a short briefing before and de-briefing after. Expect around 70-75 minutes in total.

+ What is the maximum number of people?

We have two Lazarus Crystal rooms currently which hold 6 and 8 people in them. You can also book these two rooms at the same time to "race" against another team for bragging rights. This options allows for larger group size of up to 16 people at a time. Call 619-431-5321 or write us at the contact page for information about this option.

De-composed can be played in a team vs team fashion as well, but it is capped at 11 people total. Call us at 619-892-7998 to book this option.

+ Can children come?

Yes. Remember though, that the missions are designed for adults and the puzzles may be difficult for those too young for high school.

+ Is this scary?

No. Well, if you got scared by the Harry Potter novels, then maybe, but we don't think so.

+ Where can we park?

Plenty of street parking and nearby lots near both the Little Italy and Downtown locations.

+ Can I bring my dog or a pet? How about a baby?

No, sorry. If you have a service animal, please let us know in advance of your scheduled mission, and we can talk it over.

+ Any cool places to eat or drink nearby?

Oh many - we are after all, between downtown and Little Italy. Heck, we have Extraordinary Desserts a block away! Downtown San Diego offers many good places nearby and the gaslamp is a short 10 minute walk away.

+ Any Tips? Helpful hints?

Of course!

Just like my therapist tells me, communication is key. Share all the clues you have found. Work together to solve puzzles. Bring a positive energy, man. Follow the rules. Our trained professionals will give you the low-down once you are here. Magic and electronics don't always mix, so keep your cell phones and electronics off while on your mission. Don't show up drunk or on drugs! We can and will refuse to let you on a mission if you appear to be under the influence. This stuff is serious. Get here early. You will need a quick briefing before you go on your mission and you don't want to be rushed. We have to start the mission on time, so it is essential that you show up … on time! If you don't, you may lose your mission time and there are no refunds or exchanges for extreme tardiness.